My new PC isnt working properly (I think)

[Steamy1223]

Hello, I recently purchased a custom built PC from PC Specialist, it has an RTX 3070, i5-12600K and 32GB RAM. I bought this PC just to play Microsoft Flight Simulator 2020 but on medium settings it is running at 12FPS when most RTX 3070 users get 45-60 on ultra settings. Something is wrong because even my gtx 1650 worked better and I am not sure what to do. thanks!

 

[barlew]

Hello, I recently purchased a custom built PC from PC Specialist, it has an RTX 3070, i5-12600K and 32GB RAM. I bought this PC just to play Microsoft Flight Simulator 2020 but on medium settings it is running at 12FPS when most RTX 3070 users get 45-60 on ultra settings. Something is wrong because even my gtx 1650 worked better and I am not sure what to do. thanks!

Can you post the full specification for your machine from your order page please.

 

[Steamy1223]

Can you post the full specification for your machine from your order page please.

Case
COOLERMASTER MASTERBOX TD500 MESH ARGB GAMING CASE
Processor (CPU)
Intel® Core™ i5 10-Core Processor i5-12600K (3.7GHz) 20MB Cache
Motherboard
GIGABYTE Z690 AORUS ELITE DDR4 (LGA1700, USB 3.2, PCIe 5.0) - ARGB Ready
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 8GB)
Graphics Card
8GB ASUS DUAL GEFORCE RTX 3070 - HDMI, DP, LHR
1st Storage Drive
500GB Samsung 870 EVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
1st M.2 SSD Drive
1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Power Supply
CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Google Chrome™
Cable Management
3 x PCS 1.5M Zip Cable Tidy - Professional Cable Management
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 8 to 11 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo

 

[barlew]

Case
COOLERMASTER MASTERBOX TD500 MESH ARGB GAMING CASE
Processor (CPU)
Intel® Core™ i5 10-Core Processor i5-12600K (3.7GHz) 20MB Cache
Motherboard
GIGABYTE Z690 AORUS ELITE DDR4 (LGA1700, USB 3.2, PCIe 5.0) - ARGB Ready
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 8GB)
Graphics Card
8GB ASUS DUAL GEFORCE RTX 3070 - HDMI, DP, LHR
1st Storage Drive
500GB Samsung 870 EVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
1st M.2 SSD Drive
1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Power Supply
CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Google Chrome™
Cable Management
3 x PCS 1.5M Zip Cable Tidy - Professional Cable Management
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 8 to 11 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo

Ok first things first are you sure the display cable from your monitor is plugged into the GPU and not the motherboard?

 

[Steamy1223]

Ok first things first are you sure the display cable from your monitor is plugged into the GPU and not the motherboard?

Yes, it is connected to the GPU

 

[barlew]

Yes, it is connected to the GPU

Cool. Have you gone into nvidia control panel and whitelisted the game so that it is definitely using the RTX card and not the iGPU?

 

[barlew]

Nvidia Control Panel > Manage 3d settings > Program Settings > "select msfs" > select nvidia GPU under preferred graphics processer.

 

[B4zookaw]

Cough Allowlist cough

 

[barlew]

Cough Allowlist cough

Wow that is the first I have seen of that imitative. I am surprised it hasn't been brought into my workplace yet.

 

[B4zookaw]

Is it worth running a benchmark like Heaven to see if any obvious GPU issue?

 

[Steamy1223]

Is it worth running a benchmark like Heaven to see if any obvious GPU issue?

Not sure, i was playing many other games in ultra graphics and had fps of 180-240

 

[Steamy1223]

Nvidia Control Panel > Manage 3d settings > Program Settings > "select msfs" > select nvidia GPU under preferred graphics processer.

For some reason, it wasnt showing the option but i did it in the windows settings where you can select power saving which was the intel GPU or High Performance which is RTX 3070 for MSFS

 

[Steamy1223]

Nvidia Control Panel > Manage 3d settings > Program Settings > "select msfs" > select nvidia GPU under preferred graphics processer.

My friend, you have solved my issue. I'm sure you have to deal with idiots like me every day but i cant thank you enough, my FPS is now on 55 so I really appreciate it!

 

[barlew]

My friend, you have solved my issue. I'm sure you have to deal with idiots like me every day but i cant thank you enough, my FPS is now on 55 so I really appreciate it!

Well that is fantastic news. Glad we could help

Have a nice flight.

For future reference you should also have the same option in nvidia control panel:

 

[Scott]

FYI, you might notice some power throttling with that PSU. It's very low for your hardware combination.

At full chat the 3070 will draw 400W+
At full chat the 12600k will draw 226w

That's you sitting at 626w before adding in the motherboard, HDD or anything plugged in.

 

[ThoRob]

FYI, you might notice some power throttling with that PSU. It's very low for your hardware combination.

At full chat the 3070 will draw 400W+
At full chat the 12600k will draw 226w

That's you sitting at 626w before adding in the motherboard, HDD or anything plugged in.

Where do you get the information on power from? Everything I see is suggesting the max gpu power consumption for the 3070 is between 220 and 250W.
Am I missing something?

 

[Steamy1223]

Where do you get the information on power from? Everything I see is suggesting the max gpu power consumption for the 3070 is between 220 and 250W.
Am I missing something?

I heard the same thing over the internet, my games have all been running incredibly so I'm not too worried about the power, PCS told me the minimum was around 450-500W but still I chose 650W

 

[Scott]

Where do you get the information on power from? Everything I see is suggesting the max gpu power consumption for the 3070 is between 220 and 250W.
Am I missing something?

I actually misread when I was searching earlier. As you say, the max on the Founders was 240w. AIBs might manage 250 but that would be at a stretch. With 226w from the CPU that would leave a reasonable margin.

Full system draw at full load is likely around 550w so 650 does indeed give a reasonable cover for the system as it stands