Long Quality Control time

[BTG]

So I ordered a new PC exactly 2 weeks ago from today, and as of now it is currently in the quality control phase. However, it seems to have been in the quality control phase since Sunday, a non-working day, and has been in QC for over 48 hours.

Processed Date
12-03-2025
Pre-Production Date
14-03-2025
Build Date
20-03-2025
Test Date
22-03-2025
QC Date
23-03-2025

Should I be concerned? Spending about £3,000+ on a PC is adding to the concerns.

 

[Nursemorph]

I wouldn't be too concerned...it's possible that QC picked something up and the system needed to have something changed/replaced. Or that they are busy and things are taking a little longer. If it hasn't moved by, say, Thursday, then it might be worth dropping them a live to ask what is happening

 

[BTG]

Well it now turns out that quality control is done. Very exciting!

 

[Robbo74]

So I ordered a new PC exactly 2 weeks ago from today, and as of now it is currently in the quality control phase. However, it seems to have been in the quality control phase since Sunday, a non-working day, and has been in QC for over 48 hours.

Processed Date
12-03-2025
Pre-Production Date
14-03-2025
Build Date
20-03-2025
Test Date
22-03-2025
QC Date
23-03-2025

Should I be concerned? Spending about £3,000+ on a PC is adding to the concerns.

I am having a similar problem on a £4400 system it has been in trsting for over a week now i have rang a few times and had different stories. I have not even got to the QC section yet heres hoping it wont be long 😩🤞🏻

 

[Nursemorph]

I am having a similar problem on a £4400 system it has been in trsting for over a week now i have rang a few times and had different stories. I have not even got to the QC section yet heres hoping it wont be long 😩🤞🏻

It could be they are having some issues with it...bear in mind, I believe, whilst in testing, if it needs to go back to have a part replaced etc, the system will stay say it's in testing. Of course, it's a little vexing seeing that but, if it was me, I'd rather it be in testing for a week/being sorted out than getting a faulty system..