Hi, I shut my laptop down earlier, turned it back on just now and it look a while to load, then went straight to bios, I’ve restarted many times, it managed to nearly get into windows but got a blue screen, I’ll upload an image of the error but I can’t seem to get back to it
Laptop boots straight into bios
- Thread starter Joejones
- Start date
spellflower
Active member
oh I'm going through the same, do you have an USB with your operating system on it to do a reset?
I'd suggest trying to get into safe mode and see if windows starts. Failing that as spellflower noted above, you may need to reinstall windows as the error code points to corrupted boot data.
support.microsoft.com
Reinstall Windows with the installation media - Microsoft Support
Learn how to use the installation media to reinstall Windows on your PC.
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ubuysa
The BSOD Doctor
That 0xC000000F exception code on the blue screen is a 'file not found' error. That would suggest an issue with your system drive. The first thing I'd suggest is to try removing and re-seating that M.2 drive, that has helped others sometimes. If that doesn't help I would try booting the Windows installation media and try a 'startup repair' from there. If that fails then you need to contact PCS because I'd suspect the drive has failed.
SpyderTracks
We love you Ukraine
I would also suspect the drive has failed as it’s a known issue with that model. Always worth getting advice before purchasing.
If it does turn out to be drive failure and you get an RMA, I’d highly recommend asking if they could upgrade you to a P44 Pro and just pay the difference as that’s a far more reliable model
You would also always want a secondary drive in the system exactly for this kind of issue so that your data isn’t compromised and all you need to worry about is reinstalling the OS and programs.
If it does turn out to be drive failure and you get an RMA, I’d highly recommend asking if they could upgrade you to a P44 Pro and just pay the difference as that’s a far more reliable model
You would also always want a secondary drive in the system exactly for this kind of issue so that your data isn’t compromised and all you need to worry about is reinstalling the OS and programs.
I’ve just changed the ssd to a different port, I get the “error code: 0xc000000f” straight away now, when I press enter recovery environment or start up settings it takes me straight to the same screen. Also I forgot to mention but I’m not using the same ssd as the one in the above specs, I’ll upload a pic of the one I’ve been using. Should I try the windows media installation?
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