Issues with having games and youtube open

[alimawson]

Hello,
I just got a new PC from the site as my now 7 year old PC had reached a point where it could not run new games. I installed the new Assassin's Creed Shadows game and it runs great & looks good. However I like to have youtube videos or streams running on my second monitor while I game and when I tab into the game the video just freezes up, until I tab out of the game and it runs fine again. This isn't just happening with new higher demanding games, its happening with any game I open, even ones my 7 year old PC could run with video open as well.
I'm sure there must be some windows 11 settings that are causing the PC to throw all its focus onto the game and ignore any resources for any other program, but I've tried suggestions from online and haven't found a solution yet.
Does anyone have any suggestions for settings to let me have a game open on my main monitor and a video on my second monitor without it just freezing up.

My system is:
PCSPECIALIST.CO.UK SPECIFICATION

Case
PCS PRISM II ARGB MID TOWER CASE (PWM)
Promotional Item
Get a discount code for 20% off select peripherals at Corsair.com
Processor (CPU)
Intel® Core™ i5 10-Core Processor i5-14400F (Up to 4.7GHz) 20MB Cache
Motherboard
ASUS® PRIME B760-PLUS (LGA1700, DDR5, PCIe 5.0)
Memory (RAM)
16GB Corsair VENGEANCE DDR5 5200MHz CL40 (2 x 8GB)
Graphics Card
8GB ASUS DUAL GEFORCE RTX 4060 EVO OC - HDMI, 3 x DP
1st M.2 SSD Drive
1TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 2950MB/sW)
Power Supply
CORSAIR 650W CX SERIES™ CX-650 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 100 ARGB V3 Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6E AX210 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 inc. Game Optimizer - Free 90 Day License
Browser
Microsoft® Edge
Warranty
3 Year Standard Warranty (6 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Miscellaneous
PCSpecialist 2023 Holo Sticker Sheet
Welcome Book
PCSpecialist Welcome Book
Logo Branding
PCSpecialist Logo
Packaging
PCS Trade Pack - New 2023

 

[Ekans2011]

It's a shame you didn't seek advice; the PC is badly designed: the cooler and PSU are insufficient for that build, the case is unknown, the motherboard is really low-end, and Norton is malware!

It's no surprise that you struggle to play anything modern, what monitor are you currently using?

The only suggestion I can give you is to request a refund if you are still within 14 days after delivery and then ask for proper advice on the forum.

 

[alimawson]

I have an AOC 24g1wg4 monitor. The PC does play games fine, it runs smoothly, but it makes any video on my second monitor freeze and just be unwatchable.

 

[stegor]

Refresh rate conflict? No reason that setup shouldn't run both in my opinion. What is the second monitor?

 

[Martinr36]

I'm not surprised it struggles, to add to what's been said above, I only see one drive, and only a 65 0 W power supply, personally I wouldn't up below a 1000w