Ipv4 Boot failed

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TheAndyMan

New member
I've had my nova for about a week now and a couple of times when booting up the laptop its failed to boot giving the IPv4 boot device failed error. I'm guessing one of the harddrives has a loose connection because after a couple of reboots and a couple of gentle squeezes it boots absolutely fine. I've also performed drive health checks with the basic windows drive tools and found no errors.
Is it advisable to open the laptop and check the connections myself or better to ask to return the laptop to pcspecialist as to not void any warrenties etc. or is there likely to be other causes than a loose HDD/SDD connection.

Thank you :)
Andy.
 
ubuysa

ubuysa

The BSOD Doctor
The failed network boot message does indeed indicate that the Windows boot manager wasn't found. If you have an M.2 SSD then remove the locking screw, remove the SSD and then reinsert it fully, finally replacing the locking screw. We've had a few M.2 SSDs need reinserting in this way, possibly it's movement in transit?

If all your drives are SATA than again, remove the SSD drive and reinsert it fully.
 
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Tony1044

Prolific Poster
It does sound like a loose connection. PCS have an open chassis policy so as long as you don't break anything you won't void the warranty.

It would be worth popping the bottom off and checking that the drive is hone firm.
 
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TheAndyMan

New member
Thank you both for your replies, I have removed and replaced the SSD to check the connection and the issue persisted. I found on another pcspecialist forum someone with the same issue whos problem was fixed by disabling the network stack in the UEFI boot settings. This looks like it has also fixed my issue but I wanted to check what this setting is for (and whether its safe or sensible to disable it) as I am very inexperienced with boot settings. Thank you again.
 
ubuysa

ubuysa

The BSOD Doctor
TheAndyMan said:
Thank you both for your replies, I have removed and replaced the SSD to check the connection and the issue persisted. I found on another pcspecialist forum someone with the same issue whos problem was fixed by disabling the network stack in the UEFI boot settings. This looks like it has also fixed my issue but I wanted to check what this setting is for (and whether its safe or sensible to disable it) as I am very inexperienced with boot settings. Thank you again.
Click to expand...
Curious. Was the network boot option earlier than the Windows Boot Manager in the boot order?
 
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