In pre-production but just had processing email?

DaveyP16

Bronze Level Poster
Hi,

First of all, here is my rig :D

Case SILVERSTONE RAVEN RV03 - GAMING ENTHUSIAST TOWER CASE
Change to: COOLERMASTER HAF-X FULL TOWER GAMING CASE
Processor (CPU) Intel® Core™i7-2600 Quad Core (3.40GHz, 8MB Cache) + HD Graphics
Motherboard ASUS® P8Z68-V PRO: USB 3.0, SATA 6GB/s, NVIDIA®SLI™, ATI®CrossFireX™
Memory (RAM) 8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 4GB KIT)
Graphics Card 3GB NVIDIA GEFORCE GTX 580 - 2 DVI, HDMI, DP - 3D Vision Ready
2nd Graphics Card 3GB NVIDIA GEFORCE GTX 580 - 2 DVI, HDMI, DP - 3D Vision Ready
3rd Graphics Card NONE
Memory - 1st Hard Disk 600GB VELOCIRAPTOR WD6000HLHX, SATA 6-Gb/s, 32MB CACHE (10,000rpm)
2nd Hard Disk 2TB WD CAVIAR BLACK WD2002FAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
3rd Hard Disk 2TB WD CAVIAR GREEN WD20EARS, SATA 3 Gb/s, 64MB CACHE
4th Hard Disk NONE
RAID NONE
SSD CACHE DRIVE 20GB INTEL® SSD 311 SERIES - CACHE DRIVE FOR SYSTEM / 1st HDD
1st DVD/BLU-RAY Drive 12x BLU-RAY ROM DRIVE, 16x DVD ±R/±RW (£45)
2nd DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader NONE
Power Supply CORSAIR 1050W PRO SERIES™ HX1050-80 PLUS® SILVER MODULAR (£162)
Processor Cooling TITAN FENRIR EVO EXTREME HEATPIPE CPU COOLER (£39)
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Change to: Sound Blaster® X-Fi™ Titanium (£59)
Network Facilities ONBOARD GIGABIT LAN & WIRELESS 802.11N 300Mbps PCI-E CARD (£19)
Change to: ONBOARD GIGABIT LAN & WIRELESS 802.11N 300Mbps PCI CARD (£16)
USB Options 6 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS STANDARD
Modem NONE, I WILL BE USING BROADBAND
Floppy Disk Drive NONE
Firewire & Video Editing NONE
TV Card NONE
Operating System Genuine Windows 7 Home Premium 64 Bit - inc DVD & Licence (£79)
Office Software NO OFFICE SOFTWARE
Anti-Virus NO ANTI-VIRUS SOFTWARE
Monitor NONE
2nd Monitor NONE
3rd Monitor NONE
4th Monitor NONE
DVI-D & HDMI Monitor Cables 2 x 2 METRE DVI-D CABLE (£9)
Eyefinity / GeForce 3D Vision NONE
Keyboard & Mouse NONE
Mouse NONE
Speakers LOGITECH S120 2.0 BLACK SPEAKER SYSTEM (£9)
Webcam NONE
Headsets (VOIP) NONE
Surge Protection NONE
Printer NONE
External Hard Drive NONE
Warranty 3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour) (£5)
Home Installation NONE
Data Recovery NONE
Delivery STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time Standard Build - Approximately 10 to 12 working days
Miscellaneous FREE Batman Arkham City with any Nvidia® GeForce GTX560 or above!

I cant wait, totally excited! My order is in the 6th working day pre-production. This morning I had an this email.

'Dear David

We are currently processing your order (number ******) and we aim to dispatch your order as soon as possible. Your order has so far been in processing for 5-6 working days. Because of the way our production facility works, sometimes orders can take 7-8 working days to enter the building and testing process, but please be assured that we aim to dispatch your order as soon as possible.

As soon as we have any further updates on the current status of your order we will contact you by email. Once your order is dispatched, providing you have entered your mobile phone number into your account details, we will send you a text message to inform you of this.

In the meantime, if you have any further questions, please do not hesitate to contact us by telephone on 0844 499 4000 or by emailing us using our online messaging system.

Kind Regards

PC SPECIALIST LTD'



Is this normal? pre-production to processing?

Thanks
 

Rakk

The Awesome
Moderator
This is just a default email thats sent out after about a week letting you know that your order hasnt been forgotten about or lost :)

The bit mentioning processing isn't talking about the 'processing' stage, it's talking about the general overalll processing of your order.
 
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DeadEyeDuk

Superhero Level Poster
Where'd you get that little snippet Wozza? Just seems a rather trivial thing to run out of, when compared to GPUs etc :)
 

Wozza63

Biblical Poster
would have no hope of finding the post but the guy ordered 5 day dispatch and it came up with home premium is currently unavailable, although that doesnt come up with that anymore but when choosing 5 day dispatch it say this

We've checked your specification for compatibility. Please see our suggestions below:

Unfortunately we cannot offer a priority delivery service on this specification because the following items are currently pre-sold and new inventories may not arrive in time to cover your order:

AMD PHENOM II X6 1100T (3.30GHz/9MB CACHE/AM3) - BLACK EDITION
1.5GB NVIDIA GEFORCE GTX 580 - 2 DVI, HDMI, DP - 3D Vision Ready
750GB WD CAVIAR BLACK WD7502AAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)

If you require a fast-track delivery service please select alternatives to these products, or otherwise please remove your fast-track option.

If you would like any assistance, please do not hesitate to contact us on 0844 499 4000.
 

Rakk

The Awesome
Moderator
i dont think they have any windows copies atm, thats why someone upgrded to the professional

Um, what has this to do with the original post? :) Try and keep on topic please :)

Being on the 8th working day and in pre-prod still is nothing to worry about.
 

DaveyP16

Bronze Level Poster
Just rang PCS, they were waiting on my graphics cards, but they are due in today! The excitement builds!
 

amc2004uk

Bronze Level Poster
I know they had some problems with stock of the Titan fenrir cooler, so that most likely slowed things down a tad as well. I just hit 14 working days and have went into "building", so here's hoping there's no problems and I can have my new toy early-mid next week.

Also, don't hate me, I ordered 2 3GB 580's and I ordered a few days before you, try not to yell too loud! :)
 
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