daveelliott96
Member
So I've had a problem with my Optimus IV laptop since I first received it from PC Specialist in which every now and again the laptop would crash when playing games by either just turning off or with a blue screen. I never returned it because it took almost triple the estimated delivery time to get to me, about a month and so I thought I'd just power through as the error only occurred once every few weeks. But as time went on the problem got worse and worse to the point that some games could not be played and others crashed often. I still could not return the laptop however as I needed it for school as I'd just returned to doing my A levels. Now my workload has lessened so I decided it was time to sent the laptop for repair. I emailed pc specialist asking if they could help and they said to request and RMA. I tried to but it tells me I can't because my warranty has expired and the one year collect and return has expired. Could someone please tell me how I can request an RMA in another way as I'm willing to pay for the shipping I just want to finally have what I payed almost £900 for, a laptop capable of playing games.