High Temperatures When Idle on Vortex 17.3"

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Pepsi_Jamie

Bronze Level Poster
It seems like I have to keep coming back to this place far too often with the stupid number of issues coming with the laptop... which is a shame considering I loved using it for the first few months.

I was idle on my laptop and I noticed that the temperatures were high and the fans were noisy (I recently opened it to clean out any potential dust). I'm just asking here to basically ask why the CPU + Motherboard are going over 55+ degrees on idle performances basically.

Here's a screenshot for anyone who can help:

Temps.jpg
 
Scott

Scott

Behold The Ford Mondeo
Moderator
How old is the laptop? It's possible that a repaste could fix any issues. I would recommend ArcticSilver5 or MX4.

Certain compounds can dry out depending on usage etc.
 
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Pepsi_Jamie

Bronze Level Poster
The_Scotster said:
How old is the laptop? It's possible that a repaste could fix any issues. I would recommend ArcticSilver5 or MX4.

Certain compounds can dry out depending on usage etc.
Click to expand...
I bought it in September, and do you know if PCS do re-pastes? I've read about it but I wouldn't feel confident to take the actual components apart and re-applying thermal paste without messing up somehow, especially due to the price tag of the laptop.
 
Scott

Scott

Behold The Ford Mondeo
Moderator
Pepsi_Jamie said:
I bought it in September, and do you know if PCS do re-pastes? I've read about it but I wouldn't feel confident to take the actual components apart and re-applying thermal paste without messing up somehow, especially due to the price tag of the laptop.
Click to expand...

Yes I totally understand. It's a job that if you seen it being done, it would likely give you the confidence you need to do it yourself.... but the first time can always be a bit daunting.

If you only bought it in September then I'm guessing it's still under warranty? I would contact them and see what they say. If it's under warranty with PCS it would be advisable to deal with them through this entirely. Bringing a 3rd party into the repair, regardless of how competent they are, could cause warranty issues in the result of a failure.
 
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Pepsi_Jamie

Bronze Level Poster
The_Scotster said:
Yes I totally understand. It's a job that if you seen it being done, it would likely give you the confidence you need to do it yourself.... but the first time can always be a bit daunting.

If you only bought it in September then I'm guessing it's still under warranty? I would contact them and see what they say. If it's under warranty with PCS it would be advisable to deal with them through this entirely. Bringing a 3rd party into the repair, regardless of how competent they are, could cause warranty issues in the result of a failure.
Click to expand...
I've watched some YouTube tutorials on the subject, but again I wouldn't feel comfortable taking it all apart completely.

I've contacted PCSpecialist to see if they will re-apply it (even with additional costs if need be). However, the temperatures increasing that high seems a little too unusual for my liking, especially when I like to manage these things properly.

Thanks for the fast responses.
 
Scott

Scott

Behold The Ford Mondeo
Moderator
I'm just thinking out loud here. It may be worthwhile putting a bit of stress onto the CPU to see what sort of temperatures you get to.

I would suggest downloading Prime95 and Coretemp.

http://download.cnet.com/Prime95-64-bit/3000-2053_4-75869492.html
http://www.alcpu.com/CoreTemp/

Install and run Coretemp to monitor the CPU temperatures. Once that's in, extract and run Prime95. When Prime95 opens it'll give the option to stress test everything (lots of RAM), click OK and that will start the stress test. Keep a close eye on the temperatures in Core temp. If the temperatures get over 90 degrees I would stop the test as that suggests there's an issue with your cooling/chip somewhere. To stop the test in prime95 click the "Test" menu and then click "Stop". If you can't find it, don't panic, just close the program and the stressing of the CPU will stop.

The CPU will have likely a TJMax of around 100DegC. This means that you won't have any physical issues until after that point. The PC will actually shut itself down should the temps reach critical so don't worry about the stress test.

If everything is functioning fine you should happily be able to run Prime95 for hours without temps getting much over 80 I would imagine.

Best of luck :)
 
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