GPU Error.

C

carlos726811

Bright Spark
Hi Guys, Was wondering if anyone could help. I keep getting a GPU error when trying to load any games.

Error Message: Graphics runtime Detected a crash or loss of device
For more information visit help.bungie.net and search error code: Broccoli

I have uninstalled gpu drivers re-installed. Still having same issue.
 
Resistance100

Resistance100

Expert
And just to confirm is this you current set up still?

CaseCORSAIR CRYSTAL SERIES 680X RGB GAMING CASE
Processor (CPU)AMD Ryzen 9 3900X 12 Core CPU (3.8GHz-4.6GHz/70MB CACHE/AM4)
MotherboardASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 8GB)
Graphics Card10GB NVIDIA GEFORCE RTX 3080
1st Storage DriveNOT REQUIRED
1st M.2 SSD Drive1TB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 4400MB/W)
2nd M.2 SSD Drive1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H115i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting2x 50cm RGB LED Strip
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System LanguageUnited Kingdom - English Language
 
C

carlos726811

Bright Spark
Resistance100 said:
And just to confirm is this you current set up still?

CaseCORSAIR CRYSTAL SERIES 680X RGB GAMING CASE
Processor (CPU)AMD Ryzen 9 3900X 12 Core CPU (3.8GHz-4.6GHz/70MB CACHE/AM4)
MotherboardASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 8GB)
Graphics Card10GB NVIDIA GEFORCE RTX 3080
1st Storage DriveNOT REQUIRED
1st M.2 SSD Drive1TB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 4400MB/W)
2nd M.2 SSD Drive1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H115i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting2x 50cm RGB LED Strip
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System LanguageUnited Kingdom - English Language
Click to expand...
Hi. Yes. Every game and yes that is my spec.
 
Resistance100

Resistance100

Expert
Looking at the bungie forums, some have had the issue when only having 1 cable not 2 separate cables plugged into their GPU
 
barlew

barlew

Godlike
Nursemorph said:
I'm too lazy to look back through but I am fairly certain that Carlos has 2 GPU power cables as I am sure I remember it being mentioned previously...I could be wrong of course :unsure:
Click to expand...
74937_961_no-you-dont-need-new-psu-for-the-geforce-rtx-3090-3080_full.jpg
 
C

carlos726811

Bright Spark
Nursemorph said:
I'm too lazy to look back through but I am fairly certain that Carlos has 2 GPU power cables as I am sure I remember it being mentioned previously...I could be wrong of course :unsure:
Click to expand...
Yh i do have 2 GPU Cables. I also used DDU. Still having issues, Tried another GPU and its working,.
 
ubuysa

ubuysa

The BSOD Doctor
Please upload the Application and System event logs. To do this, enter 'eventvwr' into the Run command box, the Event Viewer will open. Expand the Windows Logs folder in the pane on the left, right click on Application, select 'Save all entries as...', choose a destination folder and call the file Application (an. evtx extension will be added automatically). Then do the same for the System entry - call this file System (an. evtx extension will be added automatically). Upload the files Application.evtx and System.evtx to the cloud with a link to them here. :)
 
C

carlos726811

Bright Spark
ubuysa said:
Please upload the Application and System event logs. To do this, enter 'eventvwr' into the Run command box, the Event Viewer will open. Expand the Windows Logs folder in the pane on the left, right click on Application, select 'Save all entries as...', choose a destination folder and call the file Application (an. evtx extension will be added automatically). Then do the same for the System entry - call this file System (an. evtx extension will be added automatically). Upload the files Application.evtx and System.evtx to the cloud with a link to them here. :)
Click to expand...
I managed to get it working again, But i will still show logs. How do i upload them to cloud, for you to take a look, As my comp reset twice now for some reason
 
ubuysa

ubuysa

The BSOD Doctor
Dropbox, One Drive, Google Drive, or any other cloud service provider will do. Many give you free space so it costs nothing to upload them.

Then click them to get a link, make sure they're public so that anyone with the link can access them, then post the link here.
 
C

carlos726811

Bright Spark

Sign In • Onehub

Onehub is a web application that provides everything you need to easily and securely share business information and files with partners, customers, coworkers, and suppliers.
ws.onehub.com ws.onehub.com

Sign In • Onehub

Onehub is a web application that provides everything you need to easily and securely share business information and files with partners, customers, coworkers, and suppliers.
ws.onehub.com ws.onehub.com
 
ubuysa

ubuysa

The BSOD Doctor
carlos726811 said:
Posted new one. Hopefully link will work.
Click to expand...
Got them thanks. I'll take a look later, I'm a bit busy now. :)

I just took a very quick look, I have two suggestions:

1. Turn off Fast Startup in WIndows.

2. Uninstall the Nvidia graphics driver with DDU, download the latest version from the Nvidia website and install that manually. Do NOT install the Nvidia audio driver.
 
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