Fans not working shadow base

[SJHAce]

I just had my new PC delivered today and it has the Shadow Base 800 Fx case which comes with comes with 4 fans included, 1 rear and 3 front. I have set the pc up but the 3 front fans are NOT spinning, would anyone know why? Thanks

 

[SpyderTracks]

Can you copy and paste your full specs from the order page?

 

[SJHAce]

The PC is working fine as the rear fan is, its just the front 3 that aren't for some reason.

Case
be quiet! SHADOW BASE 800 FX GAMING CASE
Processor (CPU)
AMD Ryzen 9 7950X 16 Core CPU (4.5GHz-5.7GHz/80MB CACHE/AM5)
Motherboard
GIGABYTE X870E AORUS ELITE WIFI7 (AM5, DDR5, M.2 PCIe 5.0, Wi-Fi 7)
Memory (RAM)
32GB Corsair VENGEANCE DDR5 6000MHz (2 x 16GB)
Graphics Card
16GB ZOTAC GEFORCE RTX 4070 Ti SUPER TRINITY BLACK EDITION - HDMI, 3 x DP
1st M.2 SSD Drive
512GB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 4700MB/sW)
2nd M.2 SSD Drive
2TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 3325MB/sW)
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 1200W RMx SHIFT SERIES™ MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR ICUE LINK TITAN 360 RX RGB HIGH PERFORMANCE CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
Wireless Network Card
NONE OR ONBOARD Wi-Fi (MOTHERBOARD DEPENDENT)
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days

 

[SpyderTracks]

You'll want to remove your windows key

 

[SJHAce]

Sorry, how do I do that? Will it remove windows 11 completely?

 

[Scoped Badger]

Sorry, how do I do that? Will it remove windows 11 completely?

Just edit your post above and remove the 25-digit licence code.

 

[SpyderTracks]

Sorry, how do I do that? Will it remove windows 11 completely?

You’ve posted it in the forum, someone can just copy it and steal it

 

[SJHAce]

All done, sorry

 

[SpyderTracks]

All done, sorry

Is the radiator on the roof?

 

[SJHAce]

It is

 

[SpyderTracks]

It is

So the case fans connect to a PWM hub, that they fits onto one Motherboard Fan header.

I'm wondering if that's come adrift when removing the foam packaging.

Just trace that PWM hub back to the motherboard. It should be connected to one of the CH_Fan headers.