Failed hard drive?

[dani72]

I've been having all sorts of issues with my PC since the PSU died last September. I ended up having to get the motherboard replaced which is annoying since the PC was less than 3 years old when all this started. I had a Gigabyte motherboard in my previous PC (a non PCS build) and it lasted almost 10 years without a problem but since I got my current PC from PCS two of them have failed.

Anyway everything is now working fine since the motherboard was replaced except that the 2TB Seagate Barracuda Pro 3.5" drive wont show up in windows. I'm pretty sure that everything is connected OK. The Samsung m.2 drive is fine and windows loads OK. My question is how do I know if the 3.5" drive has died? I really don't want to replace it only to discover that that wasn't the issue at all.

Edit: My new motherboard is an Asus Prime Z390-P

 

[Martinr36]

I've been having all sorts of issues with my PC since the PSU died last September. I ended up having to get the motherboard replaced which is annoying since the PC was less than 3 years old when all this started. I had a Gigabyte motherboard in my previous PC (a non PCS build) and it lasted almost 10 years without a problem but since I got my current PC from PCS two of them have failed.

Anyway everything is now working fine since the motherboard was replaced except that the 2TB Seagate Barracuda Pro 3.5" drive wont show up in windows. I'm pretty sure that everything is connected OK. The Samsung m.2 drive is fine and windows loads OK. My question is how do I know if the 3.5" drive has died? I really don't want to replace it only to discover that that wasn't the issue at all.

Edit: My new motherboard is an Asus Prime Z390-P

Can you post the full specs from your orders page

 

[dani72]

Can you post the full specs from your orders page

Case	Send In Your Own Case
Case Model:	Cooler Master MasterCase Pro 6
Case From:	Amazon.co.uk
Overclocked CPU	Overclocked Intel® Core™ i7-8700K Six Core (3.7GHz @ up to 4.8GHz)
OC BIOS FIle
Motherboard	Gigabyte Z370 AORUS Gaming 7: ATX, LG1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)	32GB Corsair VENGEANCE DDR4 3200MHz (4 x 8GB)
Graphics Card	4GB NVIDIA GEFORCE GTX 1050 Ti - DVI, HDMI, DP
1st Storage Drive	2TB SEAGATE BARRACUDA PRO 3.5", 7200 RPM 128MB CACHE
1st M.2 SSD Drive	512GB SAMSUNG 960 PRO M.2, PCIe NVMe (up to 3500MB/R, 2100MB/W)
DVD/BLU-RAY Drive	16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW & SOFTWARE
Power Supply	CORSAIR 750W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	Corsair H100i V2 Hydro Cooler w/ PCS Liquid Series Ultra Quiet Fans
Thermal Paste	EK-TIM ECTOTHERM THERMAL COMPOUND
Extra Case Fans	NONE
Sound Card	Creative Sound Blaster ZxR 5.1 PCI-E Soundcard
Wireless/Wired Networking	ASUS PCE-AC88 AC3100 2100Mbps/5GHz, 1000Mbps/2.4GHz
USB/Thunderbolt Options	2 PORT (2 x TYPE A) USB 3.1 PCI-E CARD + STANDARD USB PORTS
Operating System	Genuine Windows 10 Home 64 Bit - inc DVD & Single Licence
Operating System Language	United Kingdom - English Language
Windows Recovery Media	Windows 10 (64-bit) DVD with paper sleeve
Office Software	NO OFFICE SOFTWARE
Anti-Virus	NO ANTI-VIRUS SOFTWARE
Browser	Microsoft® Edge (Windows 10 Only)
Monitor	Samsung LC24F390FHUXEN Curved 24" Change to: SAMSUNG LC27F591FDUXEN 27" Curved LED Monitor
Warranty	3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery	2 - 3 DAY DELIVERY TO REPUBLIC OF IRELAND
Build Time	Standard Build - Approximately 5 to 7 working days

 

[Martinr36]

Have you physically checked the connections, does it show in disc management & the bios

 

[dani72]

Have you physically checked the connections, does it show in disc management & the bios

Yeah, I checked & double checked the connections and they seem to be fine. It doesn't show up in disc management but I haven't checked the BIOS yet.