I'm selling my PC Specialist desktop due to upgrading. Last night I went through the process of recovering the PC and reinstalling Windows 10, which I'm guessing is the correct thing to do before reselling? However, upon restart, it got stuck in a restart loop with a warning that basically said Windows wasn't installed correctly.
I downloaded the install media tool on a separate computer, and proceeded to do a full reinstall of Windows via a USB. This worked. However, I noticed there was no WIFI or Realtek sound. Under 'Device Manager' I found three problem drivers with a yellow triangle and exclamation mark:
Network device
PCI device
SM BUS device
I located them under 'Devices and Printers'. I proceeded to reinstall the drivers but it says Windows can't find any drivers.
Noticing my WIFI was missing, as too my Realtek sound, and the fact the WIFI card is inserted in the PCI slot, I presumed that's what I was missing. I looked for the driver related to my card on Tenda, found it. I accessed the MOBO downloads through ASUS for the chipset, audio, etc, and unzipped, extracted the files and reinstalled them all.
Nothing. No WIFI, no Realtek and all three are showing as problem drivers still.
Other than that, the PC is fine, the graphics card is detected, it boots up, I can use the internet with an ethernet connection, I can install programs but those three drivers are missing. Can I sell the PC as it is whilst stating it will need driver updates due to having a full reinstall of Windows, and if they have issues, tell them to call into PC Specialist being as there is a year on the warranty still?
Sorry for the long post, I didn't know how to explain it without the detail. I've been searching everywhere on the internet, followed all the fixes other people had and nothing. I've given up after reinstalling the correct drivers and none of them work or even seem to be acknowledged as being installed.
My specs, if needed, are:
i5-8400
TUF H310M-PLUS GAMING
GeForce GTX1650 SUPER
16gb Ram
Samsung SSD 500GB
Corsair RM550x PSU
I downloaded the install media tool on a separate computer, and proceeded to do a full reinstall of Windows via a USB. This worked. However, I noticed there was no WIFI or Realtek sound. Under 'Device Manager' I found three problem drivers with a yellow triangle and exclamation mark:
Network device
PCI device
SM BUS device
I located them under 'Devices and Printers'. I proceeded to reinstall the drivers but it says Windows can't find any drivers.
Noticing my WIFI was missing, as too my Realtek sound, and the fact the WIFI card is inserted in the PCI slot, I presumed that's what I was missing. I looked for the driver related to my card on Tenda, found it. I accessed the MOBO downloads through ASUS for the chipset, audio, etc, and unzipped, extracted the files and reinstalled them all.
Nothing. No WIFI, no Realtek and all three are showing as problem drivers still.
Other than that, the PC is fine, the graphics card is detected, it boots up, I can use the internet with an ethernet connection, I can install programs but those three drivers are missing. Can I sell the PC as it is whilst stating it will need driver updates due to having a full reinstall of Windows, and if they have issues, tell them to call into PC Specialist being as there is a year on the warranty still?
Sorry for the long post, I didn't know how to explain it without the detail. I've been searching everywhere on the internet, followed all the fixes other people had and nothing. I've given up after reinstalling the correct drivers and none of them work or even seem to be acknowledged as being installed.
My specs, if needed, are:
i5-8400
TUF H310M-PLUS GAMING
GeForce GTX1650 SUPER
16gb Ram
Samsung SSD 500GB
Corsair RM550x PSU
