When I finally spoke to the call centre using one of the above services I insisted that they give me a direct phone number so that if my problem was not resolved I could call back. Reluctantly, he gave me the number. So, if the online help doesn’t work for you call 0121 569 1400 – go for option 1 and you will be put through to the customer service team at standard telephone rates! Make a note of this number if you regularly receive deliveries from DPD.
