Ericburnard
Bronze Level Poster
Hey everyone.
I recived my PC around a month ago and overall I'm happy with it. I had a few niggles like the initial windows updates crashing the system and having to reinstall windows from scratch (PCS were a great help) . I then had two of the RGB fans have LEDs fail (again PCS were great and sent me replacements as i didn't want to return it just for fans).
Now its getting too the point where I think there my be an issue with one of the components.
Over the past month I've had the system crash around 10 times. There seems to be no pattern to when it happens. Sometimes it's when I exit a game, some times browsing the Internet and just now when I was sending an email.
It doesn't just crash and stop all at once though. The program I'm using will stop, I can switch to another and do one or two clicks and then that will crash. I can then CTRL+ALT+DEL, and select one of the options but then itll crash and I'll have to reset from the main power button.
The only way I can seem to tell that it's crashed /crashing is that the front fans will go from green to rainbow, like when I switch the pc off normally.
I really, REALLY don't want to have to send it back for testing as I have now sold my old PC and I'll need one for work, but I don't want to put up with this as I spent 4,000 on the system.
Anyone have any ideas to try?
I recived my PC around a month ago and overall I'm happy with it. I had a few niggles like the initial windows updates crashing the system and having to reinstall windows from scratch (PCS were a great help) . I then had two of the RGB fans have LEDs fail (again PCS were great and sent me replacements as i didn't want to return it just for fans).
Now its getting too the point where I think there my be an issue with one of the components.
Over the past month I've had the system crash around 10 times. There seems to be no pattern to when it happens. Sometimes it's when I exit a game, some times browsing the Internet and just now when I was sending an email.
It doesn't just crash and stop all at once though. The program I'm using will stop, I can switch to another and do one or two clicks and then that will crash. I can then CTRL+ALT+DEL, and select one of the options but then itll crash and I'll have to reset from the main power button.
The only way I can seem to tell that it's crashed /crashing is that the front fans will go from green to rainbow, like when I switch the pc off normally.
I really, REALLY don't want to have to send it back for testing as I have now sold my old PC and I'll need one for work, but I don't want to put up with this as I spent 4,000 on the system.
Anyone have any ideas to try?
| Processor (CPU) | AMD Ryzen 9 3950X 16 Core CPU (3.5GHz-4.7GHz/73MB CACHE/AM4) |
| Motherboard | ASUS® CROSSHAIR VIII HERO (DDR4, PCIe 4.0, CrossFireX/SLI) - RGB Ready! |
| Memory (RAM) | 64GB Corsair VENGEANCE DDR4 3000MHz (2 x 32GB) |
| Graphics Card | 11GB ASUS ROG STRIX GEFORCE RTX 2080 Ti - HDMI, DP |
| 1st Storage Drive | 2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE |
| 1st M.2 SSD Drive | 500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W) |
| 2nd M.2 SSD Drive | 2TB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 4400MB/W) |
| Memory Card Reader | USB 3.0 EXTERNAL SD/MICRO SD CARD READER |
| Power Supply | CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Processor Cooling | Corsair H115i RGB PLATINUM Hydro Series High Performance CPU Cooler |
