Delays in testing phase at PCS

RexItaliae

Bronze Level Poster
Hi guys,
Just a heads-up for all of you lovely people who are, like me, waiting for their new PC to be delivered. My computer was built last Thursday 10th and went into testing at around 1:15 PM of the same day. It's been in testing since then. This morning I received a generic email (as in, I don't think it was sent just to me) saying that "There is a slight delay in the testing process caused by a very busy period that we are experiencing and we are doing everything possible to deliver your order as quickly as we can". I thought there might be other people in my situation so be prepared to be waiting a while for one of the production phases which should be among the shortest... Sadly not these days. Yesterday I called PCS to ask if there was any problem with my particular build that I wasn't notified of but they said no. So it looks like there's a bit of a bottleneck in the testing phase, that's it.
 

Bluahh

Member
This is what mine looks like. 3060ti-i7 10700k
Went pretty quick considering some other people I have seen. Just waiting for it to actually get dispatched which I’m hoping today.
Processed Date19-11-2020
Pre-Production Date20-11-2020
Build Date11-12-2020
Test Date11-12-2020
Awaiting Dispatch Date14-12-2020
 

RexItaliae

Bronze Level Poster
Ah, this is strange indeed... I have a more modest gtx1650 and i7 10700k with both build date and test date prior to yours (the 10th as I said) but it's not awaiting for dispatch yet... I wonder what's going on there.
 

Bluahh

Member
Ah, this is strange indeed... I have a more modest gtx1650 and i7 10700k with both build date and test date prior to yours (the 10th as I said) but it's not awaiting for dispatch yet... I wonder what's going on there.
it seems to be a bit strange atm with everyone’s builds. Guess I just got a bit lucky with the build and testing. Hoping delivery is quick as everything else
 

Bluahh

Member
But I'm only interested in playing Final Fantasy XIV which should be far more accomodating... T.T
I just want a pc that isn’t 30% bottlenecked xD currently on a i5 4690k and a 980ti. Feels like a Xbox 3060 plus the gpu is on its way out.
 

RexItaliae

Bronze Level Poster
Just an update for anyone in my same situation: it finally left the testing and quality control phases yesterday and was "dispatched" on the same day but very late (11:30 PM UK time). DPD will actually collect it today and says it will be delivered tomorrow, 18th. It does look like they have a long queue of happy computers waiting to be tested first and then to be packed up.

Processed Date27-11-2020
Pre-Production Date04-12-2020
Build Date10-12-2020
Test Date10-12-2020
Awaiting Dispatch Date16-12-2020
Dispatch Date17-12-2020
 
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