Cursor issue

[ComerSnafu]

Hello. My laptops cursor is there when I power up the machine but as soon as I go to move it with the track pad it disappears.
How can I check the driver's or anything else with no means to navigate around ?

 

[SpyderTracks]

Hello. My laptops cursor is there when I power up the machine but as soon as I go to move it with the track pad it disappears.
How can I check the driver's or anything else with no means to navigate around ?

Is this a pcspecialist system? Can you copy and paste your full specs from the order page?