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Hi, Thanks for such a prompt response, and yeah, I am quite concerned about putting something that feels less trustworthy inside my laptop, as I can't afford to replace this if it went boom for example! I guess I'll have to give it some more thought and see if its something I can live without...

Hi all, I'm seeking a little advice. The battery on my Octane VI PCS laptop (Cleveo P775TM1) has been playing up for quite some time, but it now seems to have taken a turn for the worse and is not charging at all/completely flat. A replacement battery is available via PCS for my model still...

Thanks for this. I had seen this tool mentioned searching online, but I wasn't sure if it would only work with their own memory etc. I'll give this a go later today, appreciated :)

**BOOM** Not as in it exploded! But as in I am posting this reply using the keyboard on the laptop!! **BOOM** It turns out I was trying to put that ribbon cable over the top of the little black slider that locks it into place, turns out, it goes underneath! So it was never making a...

The revving issue seems to have gone away, resested the memory a couple of times and now seems fine Keyboard still not responding though, whether full clipped in or not. The thin cable going into it is for the back-light, they are working, just no response to key presses. Still not entirely...

Thought I was almost there, got the WiFi working again. Popped the good ram back in, clipped the keyboard back in, battery back in, power cable, booted up, it kind "revs".. the power light cokes on briefly, the fans rev, then it goes off again for a couple of seconds, repeat. Have tried it...

Second memory check is throwing errors, so I guess I now know which memory stick is faulty. Keyboard still not working though. Not sure if that's because I've not fully inserted it again, or whether I've screwed it. Two large ribbon cables on it, the one nearest the LCD seems to go in a...

Managed to attach them, needed a bit more force that'll I expected but they are on. That manual suggested the white housed cable was for antenna two, so guessing the clear one is for antenna one. That how I have them now, opposite room last time, so will be interesting to see if they work...

Hey, thanks for the reply. They didn't seem to pop on, looked like the cables have a little divet in the end, and the ircuit board pins are slightly raised, like they should attach, but they wouldn't stay connected in their own. I also wasn't sure which was round they needed to go after all...

All back together, although I've not clipped the keyboard back in properly as I might need to get to the other ram stick. Currently running another memory diagnostic on the one memory stick I left in. Minor issues so far, keyboard not working at all. No WiFi networks detected. Wondering if...

I'm popping the last few screws in as we speak, and yeah, ironically, despite all of my earlier stress, upset, and panic, with your help I've actually learnt a lot about my laptop. The manual you linked to is a blessing also, surprised it didn't just come with that! Sooo useful. Honestly...

Oops, posts overlapped, sorry, using phone on its not auto refreshing. Thanks for the link, I'll check it out in a sec. With the keyboard out I cam now see that those cables are sooo much easier to reattach, and that accessing the two ram slots would have been much easier. I did see there...

Found a video online showing how to remove the keyboard out of the frame, ousting in the little key tabs as he referred to them as, I now have the keyboard out of the frame! Progress!

Hmm, but the upper frame and keyboard is completely detached already, loose in my hand etc. To clarify, when you say "keyboard", are you referring to literally the keys, or, the upper part of the frame which those keys sit inside? Just wanna check we aren't talking about different things etc...

Oooh, so if I can find that, I could pop that actual keyboard out of the upper frame and then be able to maybe reattach these cables? Any idea where that keyboard release is from this photo?

There didn't appear to be anyway of removing the keyboard from the top though, all the screws were on the bottom of the laptop, or internal etc? I've resized the images on my phone, will see if I can pop them up.

Hi, Thanks for such a prompt reply! I was going to attach photos, but the forum said they were too large, and I'm struggling to find a way to resize them on my mobile (no laptop!), I will see if there's a way to do that and then upload them. To describe the process, I started by opening the...

Hi all, So, I'm hoping someone may be able to advise. I have a Octane Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) + G-Sync, ordered from PC Specialist in 2020. For the last few days I've been starting to get some BSOD.. ran a Windows Memory Diagnostics check earlier...

Thanks @barlew :)

Thanks for sharing this, it is reassuring, in one sense, that we aren't the only one to have this problem. We weren't offered any "good will gesture" the first time round, but then we had already paid for the Gold warranty in the first place. Will wait to hear what PCS recommend. Thanks...