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So, after massive head scratching, deleting this, updating that, having a remote visit from the friendly guys at PC Specialist, it turned out to be a switch on the dongle that you can switch from Xbox or PC! Wife noticed it whilst unplugging it after testing the fault on our laptop 😂 appreciate...

So, I have downloaded the Norton remove app, uninstalled Norton, checked for windows updates in advance settings, only one available which was 2024-11 cumulative update preview for .NET (KB5048162) downloaded and installed, son has played on the pc for 45 mins and they have cut out again. They...

Norton has been uninstalled but, the headphones are still disconnecting!

Okay, thank you. I’ll delete Norton and update to advise if it works…!

Thank you, edited and we’ll try to delete the Norton malware. Will that not leave us open to security threats?

Happy Boxing Day, I bought a PC (spec below) but we are having issue with my sons steel series headphones keep disconnecting from the PC. He has to restart the PC to reconnect them. He has used them with his Xbox for a year or so with no problems. We have carried out an update for steel series...