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Yes I think that's what happened, im all up and running now they called and got me through with no trouble, thanks for the guidance and telling me to log the call or i'd still be pressing the same buttons with the same outcome lol

Thanks for your help, I appreciate it, i've logged a call with Microsoft

Case CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE Promotional Item Get a discount code for 20% off select peripherals at Corsair.com Processor (CPU) Intel® Core™ i5 14-Core Processor i5-14600K (Up to 5.3GHz) 24MB Cache Motherboard ASUS® PRIME B760-PLUS D4 (LGA1700, DDR4, PCIe 5.0) Memory...

So weird thing is when I went in to the troubleshooter and chose the ' I recently changed hardware option' it came back with this We can’t find any devices linked to your Microsoft account that can be used to reactivate the device that you’re using at the moment. Make sure that you’re signed in...

Thanks for the reply, so keyed in the code and it's still telling me there's a hardware change and cant activate, I might restart and try again, if not i'll probably contact PCS on Monday after work.

Yes I bought it from PCS, I can see a key under the windows licence, am I having a blonde moment, have I to activate it myself using the key?

Received prebuilt PC yesterday with Win 11 installed however I'm unable to activate windows. 'it looks like the hardware of this device has changed' On troubleshooting it's telling me to purchase a genuine copy of windows, not quite sure what I'm supposed to do as I've had windows operating...