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  1. K

    PCSPECIALIST Laptop keeps crashing

    I also don't have the option to upgrade the warranty when I go to upgrade my order. The only option from the drop down menu is the 6 month base warranty. Is there another way to upgrade the warranty or do they not offer other warranties on laptops?
  2. K

    PCSPECIALIST Laptop keeps crashing

    Thank you very much for taking the time to go through that. I really appreciate the help. I'll organise the RMA today. Thanks again :)
  3. K

    PCSPECIALIST Laptop keeps crashing

    That's good to know thank you. I'll take your advice and take out the gold warranty. Thanks again for your help.
  4. K

    PCSPECIALIST Laptop keeps crashing

    Morning, Yes we ran through these checks and I uninstalled and re-installed all the latest drivers but it didn't seem to fix the issue. I feel it will probably be a case of having to send it back to PCS but I stupidly didn't take out the warranty so I wanted to check if posting here might...
  5. K

    PCSPECIALIST Laptop keeps crashing

    Hi there, Thanks for the suggestion. I've never used this app before so apologies if I've not run or uploaded it correctly but it should be here: https://1drv.ms/u/s!AnI_8d-Wz70HiG0DIyDVJqT3aVL7?e=zEyWNj Thanks
  6. K

    PCSPECIALIST Laptop keeps crashing

    Hi there, I bought a laptop about 2 weeks ago and have experienced it crashing when running ultra graphics setting on Total War: Warhammer 2, which is the recommended setting in game for my spec (spec listed below). This is happening with the liquid cooling system setup and running. The laptop...
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