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    PCSPECIALIST Urgent: My autistic child's desktop is not working, please help, it's their lifeline

    Hi all thanks for your help. I've somehow fixed it! I removed the RAM, graphics card and modem and gave the whole thing a good clean with air duster and a soft natural brush. Plugged it in and it started up! Then replaced one stick of RAM - still worked. Added the second. Wouldn't start up...
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    PCSPECIALIST Urgent: My autistic child's desktop is not working, please help, it's their lifeline

    Hi, thanks, I think I've managed to do this via Conversations, hopefully that's the right way to DM?
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    PCSPECIALIST Urgent: My autistic child's desktop is not working, please help, it's their lifeline

    Thanks, I have been booting it from the HDD rather than the SSD since purchase and it's been running fine up til now. I spoke to PCS on the phone last night and they said they'd take it in to repair, but it would take a month and I'd have to pay for transport and any parts. There's no way we can...
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    PCSPECIALIST Urgent: My autistic child's desktop is not working, please help, it's their lifeline

    The SSD is completely disconnected from the motherboard, so I don't think it's doing much, but thanks for the suggestion. Update - Actually, I've just managed to completely remove it and it made no difference. Also tried disconnecting the HDD in case that made any difference but it didn't...
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    PCSPECIALIST Urgent: My autistic child's desktop is not working, please help, it's their lifeline

    PCS bought from Curry's in March 2020. Spec: Tornado R3i Gaming PC AMD Ryzen 3 GTX 1650 1 TB HDD 120 GNB SSD Firstly just to add that this machine didn't work when we first received it, and turned out to have two faults. One was a faulty graphics card, which was replaced by PCS (though a...
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