Well they said it would be dispatched on Wednesday (a week after it went into testing). Well its still in testing with no update. Really lost faith in these guys. 8 working days of testing? Either something is wrong with the system or am I being fed porkies?
I have been told they have less staff working on systems where windows is not required. However I was also told that it should be tested tomorrow. I personally believe emails and the wording on the website is deliberately vague. I wish the flowchart was more realistic that's all. Will say though...
Thanks, I think that's up to your imagination really. But if its rude in your head I apologise! I'm very disappointed in the service i'm now receiving from these guys. The flowchart clearly states 1-2 working days. Anyone ordering should be made a wear of the issues they have with order numbers...
So Its nearly a week since I have been 'in testing' I get a email this week saying they have too much demand so testing is taking longer than normal. This seems a bit strange. Are they understaffed?
Long-time lurker - Can I have some cake? What's the average now people have been waiting? Should I be lucky and expect some amazing surprise this week?