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Thank you, sorry for all these questions but were can i find the live chat.

Thank you, what email do i need to contact for this kind of problem. I will also try to contact them via live chat.

I will contact pc specialist. Should I e-mail them or will i be in contact with them on the forum via the highlight.

No, there was not any protection inside the case

Nursemorph thank you for the response. i am afraid my welcome box has no extra flange bits that help the cooling fan’s attachment. How would i aquire a loose part like that. I don not wanna buy a new cpu fan cooler. My other option is of course sending it back to pc specialist but this will...

The cpu cooler fan is from the series cooler master hyper 212x let me know if you need more pictures

Hey I just received my new pc and i instantly got a problem when starting up. It said my cpu fan had a error. So i checked inside the case and saw my cpu cooler was loose and hanging from its core. The question is now, how do i installed it again to my core.