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That is what I did I don't see the specific way of correctly configuring windows and drivers on a custom chassis that you mention? What exactly do you mean by that as this process is how any version of Windows is installed, bar installing SB and CC at the end.

How many ways are there to perform a clean install. How would you have done it? I clean install via an ISO file, USB or CD

So what steps have I missed. How do you perform a clean install differently to what I have?

Also pressing fn + esc no longer open CC 3 now. I knew clean installing would cause more problems

I've installed the drivers provided by PCS from Clevo and they produce the same outcome. I'm going to get PCS to remote connect as they don't know what the problem is either and all the troubleshooting I've followed should have worked

The sound blaster program provided by PCS doesn't install anything so I had to get the program from the Microsoft store

I downloaded the drivers via Windows update and downloaded a clean version of Windows from the recovery process

The sound blaster cinema program still isn't working and I had some issues with the audio after the clean install. Had to change the driver in device manager to get any audio at all, never had to do that before

So the clean install didn't work. Back to square one

They did provide drivers straight from Clevo that should of worked but that resulted in no sound at all so that was a bit strange. I am thinking the clean install will help or at the least narrow the issue.

Thank you. I'll give it a go and let you know how it goes

I've been on Windows 11 for over a year. This bug started 2 weeks ago

The Sound Blaster Cinema application that came with my latop has stopped working all of a sudden. I've tried everything related to the audio drivers, downgrading results in no audio at all. Everything is fully updated. Any advice would be greatly appreciated. Chassis & Display Optimus...

Hi, Would you be able to send me an image of the motherboard please, I just want to have a look at the layout and slots or would you know the exact name of the motherboard? Regards