PCS have generally been very forthcoming when I have contacted them this has noticeably not been the case
re.: the new Recoil 18". There have been errors on the page (Thunderbolt 4 mixed with 5 that I have helped them with)
I recently sent tech dept:
Detailed Specification says:Supports up to...
Windows Recovery Media
Quote includes: Unlimited Downloads from Online Account.
Never Done a recovery from 'my account' on someones (PCS') website: some direction/explanation as to how appreciated.