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Just an update to say a new battery appears to have fixed the issue. No crashes on any plug i have tried since installing the new battery. Thanks for the help everyone.

Will do that Monday. I'll hold myself back from jumping to mission accomplished again haha. But hopeful we may have gotten to the bottom of it. Will leave the battery out and test a bit more to check but if no crashes will assume this theory is correct. Given the other users with the problem...

Ran without crash on every extension I could find on different wall sockets. Put the battery back in but haven't screwed it in place. No crash on the first surge protector. Left it off for longer as it seems if it works plugged into the wall once It can get into a state where it cannot fail...

Already tried at a few different peoples houses. Though only the wall plugs of two. Taking the battery out appears to have worked. No crash and plugged into the surge protector I tried this morning that failed. I'll turn it off and leave the power supply off for a while and try again to make sure.

Problem just happened after a cold boot with a surge protector. Think yesterday I tried it just after trying the wall. Still works fine with the wall after a cold boot. So guess all extension cables even with surge protectors are actually out. Wonder if the power supply is pulling more than...

Yup sorry my mistake. Think I'm just anxious to fix this haha. I'm a decent troubleshooter but I jump to conclusions way too often. An almost fully loaded surge protector was fine but I'm guessing that's just the quality. Will get a surge protector i can use more often and see if it completely...

Aye just noticed the power brick pulls 240v. Bet you the extension bars I've been using are only 230v max. Will update if any further issue and should probably let pcspecialist know I was wrong about the surge protection haha. Thanks for the help everyone. Can't believe I overlooked checking...

First thing I checked. It doesn't blue screen so the system doesn't get a chance to core dump. No crash files exist. I think you may have sussed it in the other thread and fevieria in this one with the number of items on the extension. I think its going beyond what the extension bar can provide...

Was investigating it in another thread. The number of devices is a possible issue but i have found that if i start it on the wall socket, launch the game and close it, and then move it back onto the extension and launch the game again it will work fine. Even if i reboot the laptop. However if i...

brilliant call. works with nothing else plugged in. this has happened with as small as a 4 port with only 2 other plugs with load. but an 8 socket with nothing else does not cause the issue. Edit: correction its no happening at all anymore... I checked the issue was still there on receiving the...

Hi I have a similar spec to you with a similar issue. If you have sent it in on rma and they fail to replicate let them know it might need to be plugged into a non surge protected plug to replicate the issue. I just got mine back as they failed to replicate and it works directly on a wall...

Final update I got the laptop back. Tested it and the problem happened again immediately. This has occurred across multiple extension sockets in multiple wall sockets. Plugged it directly into a wall socket and it stopped happening. Plugged it into a surge protected extension and stopped...

My RMA has just been updated to say that they cannot replicate the issue. I am unsure what to do at this point as it happened every time with the game I told them to test unless they are running the undervolt profile. If I get the laptop back and it still has the issue what would be my...

Also note I'm not an expert so I could be completely wrong on the cause. The issue could be elsewhere and undervolting the GPU could just help alleviate it.

I've got mine going in on RMA. Undervolting the GPU helped massively but the crash would still rarely occur. I think its some games occasionally run the GPU up to max performance on engine initialization and this causes too large a power draw for the board. Hopefully its just a case of either...

Nevermind. Reducing the curve lowered the frequency of crashes but they still occur. and this time voltage didn't get near 1.05V. will request an RMA as at this point seems the best course of action.

I contacted their tech support the day before posting this thread. Once they get back to me will ask about an RMA. given the current situation its understandable they are taking a few days to get back to me. your right it is strange that its like this out of the box. The original voltage curve...

Followed the instructions linked by Fevieira and it appears to have stabilized. I did attempt CK2 with the integrated graphics before and got the same crash but i think that test may have been hampered by Geforce experience getting in the way. I have locked the voltage curve to a max of 1V and...

Currently in gaming mode for Center. Turbo makes it a lot worse which makes sense but only in certain games. interestingly though mode has no affect on CK2 as even in office mode it crashes in full screen. Windows is set to: AMD power slider: Better performance Switchable Dynamic Graphics...

None except for one game, distant worlds: universe where i had to set it to integrated. I took a few more videos this time of GPU-Z. first is a successful boot second is a crash.