Recent content by Richard2001

I asked this today - they do check them before sending cards out.

Turns out there was an issue with the rubber foot, it was jamming the fan somehow. Their support team has been amazing, responding to any questions I had within 24 hours, sometimes only a few mins! I will get my computer back (hopefully) tomorrow.

I have no intention of using it other than to change the password tomorrow. I have stopped all usage of it now, I will (painfully) manage on my laptop until it returns.

Oh! and to avoid confustion when I say 'it is completely dead' I mean the fan is completely dead, the computer will start function as intended, no hard crashes or anything so far. Saying that typical British weather has been terrible lately, if we get a heatwave I suspect it will start crashing...

Yes it is plugged into a surge protector. I have tried two different sockets and two different protectors, same result on both.

I'm more likely to break something else in all honesty. I am happy to wait. That's ok, I just wanted a rough idea. A month is fine, I know they are busy. Thank you for you response. Nope, it does nothing at all now. It is completely dead

Oh! Do any of you have any idea on the current RMA waiting times? Although I am in no rush and understand that there are likely to be delays due to covid, I amazingly got my system dispatched within 4 working days (ordered it later Monday, got it on the Saturday). The system is only 9 days old...

Thank you all for your replies. I will leave the RMA in place now I know the fan should be spinning at all times. I ran a stress test on both my CPU and GPU, they were pulling max load and the PSU fan did not kick in at all. I wasn't sure if it was simply because it wasn't hot enough, but after...

Hi there, I purchased a computer from PC specialist not long ago, however, the PSU started making a strange sound the other night. I used a torch to see what was causing it and noticed the PSU fan was clicking backwards and forwards so I requested an RMA. However, today I have come to collect...