Thanks ill give email a try then. I was on the phone the first time for 1h 12mins so dont really fancy that again!
I did finance but dont mind paying the differnce up front.
I've come off the phone with PCS to change my build from a i9 10900k to a 5950x.
When ordering my PC with a 3080 i was told that i could change ANY part of the build while i wait for the graphics card to come into stock. However after ringing up i was told that i would need to cancel my order...